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Friday, November 11 • 2:30pm - 4:00pm
Turning Data into Intelligence: Using the Data Our Programs Produce to Improve Services and Generate More Dollars

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Every day, our programs generate a wealth of data such as intake statistics, case outcomes data, client demographics, and on-line form user statistics. This session will show three examples to demonstrate to participants how their programs can turn raw data into strategic intelligence for use in program improvement and fundraising.

Speakers
avatar for Sam Halpert

Sam Halpert

LawHelp Program Coordinator, Pro Bono Net
As Pro Bono Net’s LawHelp Program Coordinator, Sam develops and maintains PBN’s award-winning LawHelp.org platform in partnership with nonprofit legal aid organizations in 26 states. LawHelp.org empowers low and moderate-income people with information about free legal aid programs in their community, answers to questions about their legal rights, legal self-help tools, and more. Prior to Pro Bono Net, Sam managed PSJD.org, a career tool for... Read More →
avatar for Ken Smith

Ken Smith

President, The Resource for Great Programs
Ken Smith is president of The Resource for Great Programs, a national consulting firm with offices in Michigan, New Jersey, and Oregon. He has for almost 40 years provided strategic research and analysis assistance for civil legal aid programs, funders and access-to-justice groups across the United States and Canada. He is a pioneer in economic impact analysis, outcomes measurement, and “Program-Owned Evaluation,” an approach that civil... Read More →


Friday November 11, 2016 2:30pm - 4:00pm
Marriott 10 2nd Level

Attendees (18)